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And sniggering. A couple of days ago, a BBC TV show invited an expert on internet economics to discuss recent developments. Owing to some sort of mix-up, they showed into the studio, not the expert, but the cabbie who had driven him in. The cabbie had no idea what was going on, but, with years of experience on the road chatting to all sorts of customers, he acquitted himself quite well.

Morale no.1: what with the constant pressure on employees, the privatization, casualization, and increasingly temporary nature of jobs, professional skills are dying out and being replaced by a despair to get the product out no matter what.

Morale no.2: 50% of being an expert is, and has always been, a matter of being able to bullshit your way through a situation. Especially on TV.
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