The efficiency of a privatized service

[fpb]

Two weeks ago, I reluctantly accepted to wait till November 1 to be connected to the British Telecom telephone network. Yesterday - nothing happened. Today I rang up the company. The engineer reported to them that he had been at my place at 15.10 yesterday and been unable to get admission. He had done no such thing, but the company would not believe that the bastard lied. Now I am told that the next available slot is on the 24th. BT live in a world where the customer is always wrong. I will now see if I can find another company to connect me - unfortunately, BT's largest competitor, NTL, does not cover my area.

(Meanwhile, however, I have written one long post at home, and will post it in a few minutes.)

Comments

[fpb.livejournal.com]

Evidently Neo licked the right boots. Modern business ethics imply that the company is always right. Only creeps need apply.

[dreamer-marie.livejournal.com]

Are you aware that you are creating some very disturbing images in my mind right now?

[fpb.livejournal.com]

Mere mention of Neo did that to me. I don't know if you remember the post about him, but it was one of Gun's classics.

[dreamer-marie.livejournal.com]

I know. I visualize him like my creepy ex boy-friend. The idea of him in a black leather coat licking someone's boots is *not* an agreeable one.

[super-pan.livejournal.com]

Yeah, thanks Marie, you just solidified that image in my mind!