The efficiency of a privatized service

[fpb]

Two weeks ago, I reluctantly accepted to wait till November 1 to be connected to the British Telecom telephone network. Yesterday - nothing happened. Today I rang up the company. The engineer reported to them that he had been at my place at 15.10 yesterday and been unable to get admission. He had done no such thing, but the company would not believe that the bastard lied. Now I am told that the next available slot is on the 24th. BT live in a world where the customer is always wrong. I will now see if I can find another company to connect me - unfortunately, BT's largest competitor, NTL, does not cover my area.

(Meanwhile, however, I have written one long post at home, and will post it in a few minutes.)

Comments

[fpb.livejournal.com]

It is also costing me a fortune which I cannot afford, since I, 1) use the Internet to look for work, and, 2) have most of my social life online (like, oh, for instance, now). So I am losing work opportunity while paying money to be able to speak with my friends. (Don't feel guilty, it's not right now - right now I am at a public library.) Also, I am going to have to reactivate my portable phone, which I have not used for mreo than a year because it cost too much.